Forward Printing
2998 Ford Street
Oakland, California 94601
USA
510-535-2222
We are your source for custom printed garments and textiles. We specialize in custom and contract garment screenprinting with waterbase, discharge, foil and plastisol. We are located in Oakland, California, and will ship anywhere in the United States
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Working with Dan from ForwardPrinting.com on this order was definitely an easy experience. I had a ton of questions before I actually placed my order and we emailed back and forth for probably a couple of weeks or more before I finally figured out what I wanted :)
I personally prefer emails over phone calls (it helps me to remember and reference what was talked about), and throughout the email conversations, Dan was patient and took the time to write detailed answers to all my questions. I asked about different pricing situations and quantity breakdowns and each time Dan sent over an easy to follow PDF with the new quoted numbers.
After I finalized my order and sent in the artwork, I had the blank t-shirts shipped from a local wholesale supplier directly to the Forward Printing shop. The t-shirts arrived the next day and my order was scheduled for production. Dan gave me a turnaround date that the order would ship by, and they kept their word and got them to my doorstep in time.
How a business handles problems is almost as important (if not more important), as how they handle themselves when everything goes right. I received my order a day or so early, and when I opened the box I noticed that the t-shirts weren't folded and poly-bagged. After double checking my invoice and order confirmation to make sure I didn't forget to order that service, I sent off a quick email to Dan explaining what happened. Within a few hours, he got back to me with instructions on how to return the boxes to the shop at their expense to get folded and bagged. I'm only a 1 day UPS Ground ship from their Oakland, CA shop and I got the folded and bagged t-shirts back by the end of the week!
The finished t-shirts I received are nothing short of amazing. The discharge print on the American Apparel blanks turned out awesome and as you can see from the photo, the design is like embedded in the fabric giving it a super soft feel. I also really liked how the tagless label print in the neckline turned out and the little touch of adding my logo to the size labels that go on the outside of the clear bags the t-shirts are folded up in (ready for shipping).
Overall, I'd highly recommend Forward Printing to anyone that is looking to get high quality t-shirts screen printed using the (soft to zero feel) water based or discharge printing methods.
Full Disclosure: Although I'd consider Dan a friend, this order was done on a 100% professional basis. Translated: I paid for it and received the same service as anyone else :)
